We understand that more than ever our guests need peace of mind and flexibility when booking a holiday in Ireland this December.
To mark the festive season, we have decided to do something a little different in Trident Holiday Homes. If you book a holiday with an arrival date starting from December 11th to December 31st, 2020 at any of the below listed locations, we guarantee a refund to all guests* in the event a Level 3 or higher restriction is imposed on the date of your arrival.
If we cancel your booking, or if you need to cancel your booking because the Irish government public health measures are at level 3, 4 or 5 at the time of your arrival you will be able to choose from any one of the following options this December. Our book with confidence guarantee applies to direct bookings only.
✓ Full refund
We will refund you the full amount you have paid for your booking, excluding the booking fee of €49. Cancellation must be made 72 hours prior to your arrival date to receive a refund, unfortunately we cannot facilitate a refund after this period.
✓ Transfer to a later date or different accommodation
Subject to availability, we will help you move your booking to a later date at the same holiday home, but please be aware that if the cost of your new holiday is higher than your original booking, then you’ll need to pay the difference.
✓ Choose a voucher to rebook your holiday in 2021
Provide a voucher for the amount you have previously paid minus the booking fee of €49 for your booking. You can then use it to book a new holiday at the same original location. Vouchers issued are valid until 31st December 2021 and can be used on holidays departing before 31st December 2021.