Update October 19th, 2020 - Government Guidelines
Due to the latest Government Directive on October 19th, all holiday homes under our management will close from Thursday, October 22nd for a period of 3 weeks, at which stage we will reassess the situation.
We have taken this decision to protect the health and wellbeing of staff and guests, as well as complying with the Government directive.
We are treating this as a Force Majeure event which means we will be offering affected guests a holiday home voucher.
This voucher can be used to rebook the same holiday home within a 12-month period only, for further information please review our terms & conditions by clicking here
Due to the new restrictions our office staff are now working remotely, therefore we are receiving a high level of calls and you may experience delays when you contact our office.
If you have been impacted by the latest restrictions we would appreciate if you could please email our Reservations Team by using the following email address: firstname.lastname@example.org
We will endeavour to respond to your queries as soon as possible and we will prioritise bookings with upcoming travel dates providing options available.
Where you have booked a holiday home for the undernoted reasons, we would appreciate if you contact us by email:
- Working in essential services such as healthcare
- For family purposes, (caring after parent(s) or people in vulnerable categories)
- Where you have no other permanent accommodation
We will endeavour to provide whatever assistance we can to accommodate non-tourist related bookings whilst also complying with the Government guidelines.
We hope you and your loved ones continue to stay safe and well. Thank you for your understanding in this difficult time and we look forward to welcoming you to one of our holiday homes when the current restrictions have been lifted.