Your safety is our priority

We've taken additional cleaning measures to ensure your safety during your stay with us, implementing additional cleaning and disinfection protocols in accordance with official recommendations.

We've taken additional cleaning measures to ensure your safety during your stay with us.


DisinfectionExtract of VRMA desinfection guideline

In response to the Coronavirus (Covid-19) and for your peace of mind we have implemented a cleaning and disinfection protocol in all our accommodations following the recommendations of the Vacation Rental Management Association (VRMA) and the Vacation rental housekeeping professionals (VRHP)

Below you will find a summary of these recommendations.

Cleaning and Maintenance Staff

Cleaning and maintenance staff will wait at least 3 hours to enter the property after check-out and if possible even 24 hours for more security.

If there is more than one cleaning staff during cleaning, social distancing will protocols will be followed.

The cleaning staff will be equipped with personal protective equipment (PPE) which consists of disposable masks and gloves. Splash goggles will be worn if the staff enters the property within the 3 hours after check-out.

Gloves will be disposed of after each property is cleaned and hands will be washed immediately after the removal of the gloves.

Masks will be thrown away. In the case of washable masks these will be inserted immediately in a zipper bag to be washed later.

Maintenance staff will not have access to the property during the stay of the guest, they will only have access in case of an emergency.

Disinfectants, Cleaning Agents & Materials

The cleaning staff will only use disinfectants that are certified by the EPA (United States Environmental Protection Agency) which prove to be effective against SARS-CoV-2.

You can find the list of approved disinfectant and cleaning agents here.

Some of these products are:

  • Hydrogen peroxide; Peroxyacetic acid (Maguard)
  • Quaternary ammonium (Clorox)
  • Sodium hypochlorite (Bleach)

The materials used to clean will be disposable ones such as paper or wipes which can be thrown away after their use. In the case cloth wipes are used, these will be placed in zip bags and washed at a temperature of 60ºC or more to disinfect.

Disinfection of High-Touch Surfaces and Major Areas

All major and high-touch surfaces and areas will be cleaned and then disinfected with the recommended EPA approved products. These include:

Door knobs (inside and out), lockboxes or electronics lock panels, elevator buttons, stair railings, telephones, light switches, remote controls, arms of chairs, refrigerator door handles, sliding door handles, toilets, faucets and knobs, clothes hangers, touch screens, and play sets/toys etc.

Guest Duties Check-In & Check-Out

It is recommended that the guest should perform their check-in remotely rather than going to a vacation rental office.

It is recommended that before check-out the guest should leave the HVAC or Ceiling fans on to ventilate areas.

If this is not possible the cleaning inspector or cleaner will open a few windows.

Soft Surfaces, Upholstery, Linens and Bedding

Soft surfaces and upholstery will be sprayed with a sanitizing product.

As per linens, bedding and towels these will be removed and placed in plastic bags and thoroughly washed at a minimum of 60ºC with the recommended washing products.

Dishes, Cutlery, Kitchen Utensils and Household Appliances

As a preventive measure, all dishes and kitchen utensils, even if they have not been used, should be washed in the dishwasher at a minimum temperature of 65ºC or with recommended disinfectant products

Appliances such as coffee makers, toasters, microwaves, refrigerator interiors etc. are also disinfected with the recommended products

Floors and Bathrooms

Floors and bathrooms are also disinfected with approved products, as well as other items such as hair dryers and amenities such as soap, shampoo and toiletry supplies.

Trident Holiday Homes Cancellation Policy

We would like to reconfirm our cancellation policy regarding Covid-19:

No travel restrictions in place – if you wish to cancel a booking because you are concerned about Covid-19 or perhaps someone in your group is self-isolating or sick then this is treated as a normal cancellation, the following is applicable in this event:

8 - 4 weeks before date of arrival: in all cases the Booking Fee is non-refundable, 50% of the total booking value is withheld plus a €49 administration fee.

4 - 2 weeks before date of arrival: in all cases the €53 Booking Fee is nonrefundable, and 75% of the total booking value is withheld plus a €49 administration fee.

Less than 2 weeks before arrival date: in all cases the €53 Booking Fee is nonrefundable and 100% of the total booking value is withheld plus a €49 administration fee.

As a gesture of goodwill if we resell the date you wish to cancel then we will give you a partial refund less the Booking Fee paid. The partial refund will depend on the rate we achieve for the same period you wish to cancel.

Cancellation Policy in the Event of a County or National Travel Ban

In the event of travel restrictions due to Government directives – in the event of a county or national travel ban and as per our terms and conditions this will be treated as ‘Force Majeure’. Therefore, if Trident Holiday Homes is forced to curtail, alter or cancel a holiday, we will allow you to carry forward amounts paid for accommodation (excluding the €53 Booking Fee) to another holiday taken at the same location within 12 months of your initial booking. We will also waive 50% of the applicable Booking Fee on any new booking.

The client shall not be at liberty to maintain a claim for compensation or otherwise arising as a consequence of the said curtailment, alteration or cancellation of the holiday.

The policies outlined above are the same under which you booked your initial holiday, and as such there has been no change in these. To read more about the abovementioned please refer to our terms & conditions by clicking here.

We thought it would be helpful to outline our policies in the event that this is not the case. We hope you and your loved ones continue to remain safe and well, thank you for your understanding.

Covid-19 Holiday Home Voucher

If you were impacted by restrictions and received a Trident Holiday Homes Covid-19 holiday home voucher now would be the perfect time to rebook your next self-catering holiday. We would love to give you the opportunity to rebook your holiday before your selected holiday home is fully booked. Plan ahead and book your 2023 holiday cottage today

Irish Owned & Managed since 1986