Due to the new restrictions our office staff are now working remotely. We are receiving a high level of calls therefore you may experience delays when you contact our office. If you have been impacted by the latest restrictions we would appreciate if you could please email our Reservations Team by using the following email address: reservations@tridentholidayhomes.ie We will endeavour to respond to your queries as soon as possible.
January or February Bookings
If you have booked to arrive at a holiday home in January or February, please note we will arrange to contact you to confirm the purpose of your stay in advance of your arrival. We can only accept bookings that do not breach current Government guidelines and restrictions; therefore, your booking may have to be cancelled if we subsequently confirm that your stay is in breach of Government restrictions.
We will endeavour to provide whatever assistance we can to accommodate non-tourist related bookings whilst also complying with the Government guidelines therefore, our website will be processing bookings as normal for the following reasons:
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For essential workers
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For family purposes, such as caring after parent(s) or people in vulnerable categories
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Where you have no other permanent accommodation
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Should you need to self-isolate
If you are staying in one of our holiday homes please ensure you are adhering to the Government guidelines in place and that your use of the holiday home is for essential purposes only.
Cancelled Bookings
We are treating this as a Force Majeure event which means we will be offering affected guests a holiday home voucher. This voucher can be used to rebook the same holiday home within a 12- month period only, for further information please review our terms & conditions by clicking here. We will arrange to email all impacted guests to issue a voucher.
The success of the nationwide battle against Covid-19 was and still is, dependant on all of us working together as a community. We hope you and your loved ones continue to stay safe and well. Thank you for your understanding in this difficult time and we look forward to welcoming you to one of ourholiday homes in Ireland in 2021.
